TomTom XL Classic Western Europe Satellite Navigation System |  | Brand: TomTom
List Price: £159.99
Buy New: £111.99
as of 9/9/2010 00:53 EDT details
You Save: £48.00 (30%)
New (7) Used (2) from £111.99
Seller: Best Digital Market
Rating:  22 reviews
Media: Electronics
Batteries: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 4.7 x 4.7 x 4.4
MPN: 1EG1.054.03
Model: 1EG1.054.03
UPC: 636926027809
EAN: 0636926027809
Availability: Usually dispatched within 1-2 business days
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| Customer Reviews:
Showing reviews 1-5 of 22
 This is a review of TomTom Customer Services! September 5, 2010
Ned Middleton (British professional underwater photo-journalist & author)
1 out of 1 found this review helpful
I already have a TomTom satellite navigation system and use it regularly. I rate this as a 5 Star product. I shall soon be travelling extensively throughout Europe by road and recently saw an opportunity to purchase a spare unit quite cheaply at a sale. Although an older model, the unit was still boxed, absolutely complete and appeared to be unused. It would not, however, switch on but, thinking it needed nothing more than charging, I took a chance and bought it.
I tried everything (As did my local store) but the unit simply would not switch on. Eventually, I contacted TomTom Customer Services and told them how the I had obtained the unit and that it was "NOT" under guarantee. Their service was exceptional. Firstly, they sent me a small package containing a cardboard box which, when assembled, fitted my TomTom unit perfectly and would clearly protect the unit whilst in the post. Secondly, the package also contained a Royal Mail "Special Delivery" envelope complete with address and tracking number. Postage and insurance were already paid by TomTom.
Within 24 hours of my posting the unit back to TomTom I received an email confirming receipt and within 7 days I got another unit back. TomTom had REPLACED my unit free of charge with a brand new and exactly the same model and ALL under guarantee!
So for those of you who are contemplating purchasing a TomTom satellite navigation system, I thought you might like to know about this company's follow-up customer services system. They are quite excellent and I hope this message is useful.
NM
 TOM TOM XL User review August 23, 2010
M. Boast (UK, East Anglia)
0 out of 1 found this review helpful
Great unit, just do not upload the latests enhancements from the web unless you have made a backup!!
The satnav now will no loger accept full post codes but only street numbers and names which brings with it its own set of problems, house names not numbers, houses not on the street, etc.
Overall a good product making travel by vehicle easier and safer.
Never get lost again! August 22, 2010
Liz
0 out of 1 found this review helpful
In general the TomTom works great but make sure you watch the picture on screen as well as listen to the directions, as sometimes it doesn't recognise all the openings at roundabouts (i.e. if they're not actually roads). The best thing is that if you do take a wrong turn it quickly replans your route and gets you back on track. You never have to worry about getting lost again! We are very happy with it!
 Siddhesh Ghag August 14, 2010
Mr. Siddhesh Ghag (Cardiff,UK)
0 out of 1 found this review helpful
My review here is for the seller, this seller electronik did a horrible job of sending the TOM TOM to me. In fact they sent the TOM TOM and on not finding me at home (I was only 2 minutes away from home then) returned the item back and gave me a refund!
They had my phone number, they could have simply called instead of sending the item back!
Waiting to try it in France August 2, 2010
Carol Southwell
1 out of 1 found this review helpful
seems much clearer on the lane systems and finds a signal much quicker than our old one
Showing reviews 1-5 of 22
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