Customer Reviews:
Showing reviews 1-5 of 92
 Turn around when possible July 25, 2010
stuartrossi
Utter rubbish, slow to start up, slow to find signal, frequently gets the route wrong, doesn't recognise long established roads or one way streets, cable difficult to connect, window bracket poor design. The worst part is trying to update the maps, the process takes several hours, frequently crashes and wipes out all your stored favourites. The internal memory is 2gb and the latest Europe map is 2.3gb - way to go TomTom. The message you keep hearing when it frequently loses the route is "turn around when possible" this is what you should do in the shop and go and buy a garmin! Please don't buy this piece of total garbage.
 TOM TOM XL IQ July 22, 2010
Douglas Elliott (SHEFFIELD.ENGLAND)
A very nice piece of kit especialy the advanced lane warnings, unfortunatly its not that ideal for directing large vehicles as you can finish up in somebodys housing estate, for this reason perhaps it would be a good idea if it was possible to turn off the IQ routes when not required?
 did they deliberately make it worse than older versions? July 1, 2010
Labrys
I recommend you avoid this - it gets a two as it does broadly work, just not nearly as well as the 5-year-old model it replaced. I was using a borrowed tom tom 520. Liked it very much, easy to use, it worked. Then the battery ran down and the unit is unfixable! all data gone, won't even boot. So I have to buy a new one for my uncle and also one for me.
I bought this as a replacement, with some qualms because of my experience with the 520 and the awful reviews online of tomtom service and reliability (it seems that, as I found, one minor issue and you have to throw the unit away - not good if you are paying around £200).
This is far worse to use than the older model.
- I found the old one clearer to read, with its bigger screen.
- it doesn't say street names or directions like the 520, just "turn left" or "turn right" - sometimes with very little notice. It had me going the wrong way on a motorway which cost me over an hour's driving (because it said "take a left turn" rather than "take the M11 going North" - and the roundabout was such that I took too early a left turn and went south). Not knowing street names or main road orientation doesn't often matter, but sometimes it is vital.
- it doesn't say to turn round when you go wrong. So it will have you drive several miles to go three right turns rather than telling you you have gone wrong (or that the dead end private drive to a derelict house counts as a road so what you thought was the third exit on the roundabout was in fact the fourth). This took me on a pleasant detour through devon country lanes, which was nice but made me late. I could have turned round in several places had I realised I had gone wrong, but it just did the "right" "right" right" thing til I was back on the road I had left some time earlier, after about 4 miles.
- Now the USB charger makes me swear every time I plug it in (stupid right-angled cable connector).
- The signal drops out frequently and often it is 5-10 mins before it knows where I am. Have learned either to switch on early if possible so it gets a signal before I am driving, or to check on google what the first few miles of the route are - not always very practical. The old model picked up a signal both in my house and in my office so if I switched on and set destination as I was walking out of the house the device would be ready to use once I was at the wheel: there was no appreciable delay finding a satellite.
- alerts for cameras and speed limits are less user-friendly
I haven't dared update the map because of what happened to the old tomtom and the many review comments about losing all data doing this, as happened with the 520.
It was touch and go whether I would get another tom tom having had one fail catastrophically after merely running out of charge. I risked it because I had enjoyed using the 520. I don't enjoy this as much. It feels as if they have reduced features in order to charge more for a fancier model. Shan't go with tomtom again.
I started this as a three star and then realised I am pretty fed up so it gets two. I just wish I could fix the 520.
Easy to use Tom Tom June 22, 2010
SheilaR
Used this Tom Tom for the first time yesterday. It was easy to find my destination, alerted me to speed restrictions and gave an accurate indication of the duration of the journey. So far working well. The test will be using it in Europe for the first time this summer.
 tom tom XL IQ routes review June 12, 2010
Carl Hale
Bought this to replace my garmin which was robbed by a nice young man wearing a hoodie.
Picked this model because the wife wanted the lane assist. This feature is pretty useless in Ireland as there is very little info for ireland installed on Tom Tom products. In uk Lane assist still not great as only seems to operate at large motorway junctions.
Hate the way Tom Tom cannot get the system to recalculate route in a forward direction. several times was told to turn around make u turn etc missing several junctions while it calculated this response over several seconds. so if the young man above would like to swap can i have my garmin back.
Showing reviews 1-5 of 92
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